Get In Touch With Us.

Our Help Centre page lists out various types of issues that you may have encountered so that there can be quick resolution and you can go back to shopping online. For example, you can get more information regarding order, delivery date changes, help with returns (and refunds), and much more. Our Help Centre also lists out more information that you may need regarding payment, shopping, and more. The page has various filters listed out on the left-hand side so that you can get your queries solved quickly, efficiently, and without a hassle. You can get the Help number The support executive will ensure speedy assistance so that your shopping experience is positive and enjoyable. You can even inform your loved ones of the support page so that they can properly get their grievances addressed as well. Once you have all your queries addressed, you can pull out your shopping list and shop for all your essentials in one place. You can shop during festive sales to get your hands on some unbelievable deals online. This information is updated on 14-Oct-22.


Need Help ? Contact Us

Go to My Orders in your Firangn account to track your package.

Do not worry,the delivery agent will try to deliver again on the next working day. You can also call the delivery agent to get the latest delivery update.

In case of cash on delivery,you will have to provide a bank account number for the refund.
For replacement/exchange,you will be given an alternate product for the returned product.

firangn.com is a marketplace on which third-party sellers sell products to customers. To contact a seller,please send a letter with the below address on the envelope and include product page URL so it can be forwarded to the seller.

You could see different prices for the same product, as it could be listed by many Sellers.

Sellers usually ship orders 1-2 business days before the delivery date so that they reach you on time. In case your order hasn’t been shipped within this time please contact our Customer Support so that we can look into it.

As per company policy, a shipment can’t be opened before delivery, but you can accept the shipment and get in touch with us later in case you have any concerns.

On the rare occasion that your order is delayed, please check your email & messages for updates. A new delivery timeframe will be shared with you and you can also track its status by visiting My Orders.